Privacy Notice for IBM Comprehend Services
IBM SkillsBuild
IBM SkillsBuild processes Personal Information (PI) for the administration of your course registration, to provide you with access to the course materials and support during your use of our digital course materials.
In addition, IBM SkillsBuild tracks your use of the services in connection with enrollment support results and completion information in connection with providing you with digital credentials and where applicable to inform your organization about your progress.
IBM
SkillsBuild also collects information about your use of the services
and the platform to improve its functionality and user friendliness and maintain
and provide you with features and functions that enhance the learning
experience.
More details can be found below. Information about how IBM SkillsBuild with
IBM handles your personal information, and how to exercise your rights, can be
found in https://www.ibm.com/privacy - we
request your contact details, email address and where applicable the
organization you work for, in the registration form. These are used for our
administration, to give you access to the services, to identify where
applicable your organization in the event your participation in courses is
organized by your organization, or in scope of a contract with that
organization. We will use your email address to contact you in connection with
support or any administrative issues.
We track your results and completion to be able to provide you with your course credentials.
For IBM Employees, results and course completion are shared with YourLearning, which may be used for IBM’s skill tooling and programs. For IBM education programs, course completion is shared with your manager and your direct management may request progress reports about your enrollments and progress from IBM SkillsBuild. The reports will be made available if requested. You can read more about how IBM deals with Privacy in the IBM Internal Privacy Statement (https://www.ibm.com/privacy/details).
For employees of IBM Business Partners, reports about training enrollment, progress and completion is reported to the Partnerworld Ecosystem in relation to compliance with the initiative requirements for programs such as Know Your IBM (KYI) and Partnerworld Ecosystem metrics. The Partnerworld Ecosystem team may contact you to ask you to participate in a survey to measure the experience on our website.
For persons following any other program, initiated and
organized by their organization, we may also provide reports to their
organization as agreed with that organization. Persons participating in such
programs should contact their organization in order to provide them with
information about such reporting.
To provide IBM Digital Credentials - IBM SkillsBuild offer self-paced
virtual classroom, web-based training courses, and quizzes that may qualify for
an IBM Digital
Badge. IBM leverages
the services of Credly, a 3rd party data processor authorized by IBM and
located in the United States, to assist in the administration of the IBM
Digital Badge program. In order to issue you an IBM Digital Badge, your personal
information (name, email address, and badge earned) will be shared with Credly.
You will receive an email notification from Credly with instructions for
claiming the badge. Your personal information is used to issue your badge and
for program reporting and operational purposes. IBM may share the personal
information collected with IBM subsidiaries and third parties globally. It will
be handled in a manner consistent with IBM privacy practices. The IBM Privacy
Statement can be viewed here: https://www.ibm.com/privacy/us/en/. IBM
employees can view the IBM Internal Privacy Statement here: https://w3.ibm.com/w3publisher/w3-privacy-notice.
We use aggregated information such as number of students, unique visits to sites and patterns of usage to improve content and usability.
We collect progress reports limited to IBM’s internal brands to understand consumption of their content. Any data contained in these reports is not viewable outside of IBM.
Retention of Personal Information (PI)
All PI is held by IBM SkillsBuild for two (2) years (name, email address, completion records, mail correspondence), in line with IBM retention policies.
All PI is held by IBM SkillsBuild
within IBM Cloud locations within the United States.
IBM SkillsBuild will qualify the feedback to display on our aggregated reports. All course content surveys will be reviewed at the student group level (customer, business partner, employee).
IBM
SkillsBuild will only send e-mail notifications to you only
when you subscribe to a course forum or select to be informed about training
courses that may be of interest to you. You can choose to unsubscribe at any
time.
If you want to access, delete, or correct the PI being processed by IBM SkillsBuild please go to https://www.ibm.com/privacy/portal/contact/us-en and select the last bullet: I want to submit a Data right request.
For additional information regarding the processing of PI, including to submit a data subject rights request for your PI IBM may be processing refer to IBM’s Privacy Statement: https://www.ibm.com/privacy/us/en/
IBM employees can view the IBM Internal Privacy Statement here: https://w3.ibm.com/w3publisher/w3-privacy-notice
By proceeding, you agree to the processing of your PI as described above.