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IBM SkillsBuild

How to get help

In order to use our help desk, you’ll need to log in with an IBMid. You may find your IBMid helpful later to access additional IBM resources. Read on to find out how to create an IBMid if you don’t already have one.

If you don’t have an IBMid:

Follow these steps:

  • Sign up: Use your email address to create an IBMid.
  • Go to the help desk: Log in to the help desk to submit your ticket.
Create an IBMid

Already have an IBMid?

Just use your IBMid to log in to the help desk and submit a ticket!

Submit a ticket
Additional Help:

The help desk is best used for issues such as login or registration, course completion, grade reporting, platform navigation, digital credentials (badges), or token requests or creation. Depending on the nature of your issue, you might wish to contact your faculty member instead.

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